Our Privacy Principles

We firmly believe your business and data belong to you. We are not in the business of selling your information to anyone. Period. Many app related businesses offer their products free of charge because they make their money by selling your data to others. That is not our business model.

 

Sensitive Data

 

Personally Identifiable Information (PII) includes names, phone numbers, email addresses, and physical addresses. We are committed to protecting your own PII and that of your customers. Other types of sensitive data include financial data (e.g. bank accounts and balances, credit card numbers, etc.) and passwords. We recognize how  important it is to protect these types of information and are committed to earning your trust by doing so.

 

Privacy and Security Principles

 

In order to earn and retain your trust, we operate according to a few key principles when it comes to how we treat your data:

 

1. Your data is your private and personal property, and that means you control it. You can ask us to provide you with all of your information that you may have stored on any servers related to our services at any time. This also means you can completely delete your data from all servers whenever you wish.

2. Sensitive data will be protected using encryption technology whenever in-transit between end-points we control and when at rest (i.e. stored in our server databases).

3. Sensitive data should only be transmitted when a transfer is initiated by you as the owner of that data. Transfers can be initiated by email (e.g. sending estimates and invoices to customers), when saving customer records or job related data to a server in the cloud for backup, etc.

Product-Specific Notes

Service Factory

 

All sensitive information is only stored locally on your own device. The only time this information will leave your device is when you initiate communication to your customers (e.g. sending estimates and invoices), or for SILVER and higher tier customers, generate and send a business report. Please note that Seascale Solutions LLC is not responsible and cannot be held liable for any third-party software you may use to backup the data on your device.

 

As we add services and features to this app, additional privacy considerations will arise. As such features are added we will be periodically  updating our privacy policy to encompass those changes. Any changes made, however, will always be done in a manner consistent with our privacy principles outlined above.

 

If you have any questions regarding our policy, do not hesitate to reach out to us.

 

HeadScrew

 

Head Screw is intended to be a simple, convenient, and easy-to-use location utility. As a part of our efforts, we take the security of your personal information seriously. Neither Seascale Solutions LLC nor the Head Screw app collects, stores, transmits or otherwise uses any Personally Identifiable Information (PII). All data generated by the app is stored on the user's local device and remains there. None of the user's data will ever be sold or otherwise made available to other entities.